Terms & Conditions

Terms & Conditions

Welcome to Kiddy Up! These Terms & Conditions (“Terms”) govern your use of our website, https://kiddy-up.com, and any purchases you make through our store. By accessing or using our website, you agree to these Terms. Please read them carefully.

1. General Information

Kiddy Up (“we,” “our,” or “us”) is an online retailer specializing in personalized and themed back-to-school products for kids. All orders are processed and fulfilled by our trusted print-on-demand partner.

2. Eligibility

You must be at least 18 years old or have a parent/guardian’s consent to make purchases from our store.

3. Products & Availability

  • All items are made-to-order and may vary slightly in color or appearance due to display settings and manufacturing processes.

  • We reserve the right to modify or discontinue products at any time without notice.

4. Pricing & Payments

  • All prices are listed in USD unless stated otherwise.

  • Payment is required in full before orders are processed.

  • We accept major credit/debit cards and other payment methods available at checkout.

5. Order Processing & Fulfillment

  • Orders are typically fulfilled within 2–5 business days.

  • Fulfillment and shipping are handled by our partner facilities (including Printful) in the USA and internationally.

  • You will receive an email with tracking information once your order has shipped.

6. Shipping

  • Estimated delivery times:

    • USA: 3–6 business days after fulfillment

    • Canada: 6–10 business days

    • Europe: 3–7 business days

    • Rest of World: 10–20 business days

  • Shipping times are estimates and may vary during peak seasons or due to carrier delays.

  • Customers are responsible for providing an accurate shipping address.

7. Returns & Refunds

  • As all products are made-to-order, we only accept returns for defective, damaged, or incorrect items.

  • To request a return, contact us at support@kiddy-up.com within 30 days of delivery.

  • We do not offer exchanges for different sizes or colors unless the product is defective.

  • Customers are responsible for reshipping costs if an order is returned due to an incorrect or insufficient address.

8. Intellectual Property

All content on our website, including designs, images, logos, and text, is the property of Kiddy Up and is protected by copyright and trademark laws. You may not use our content without prior written permission.

9. Limitation of Liability

Kiddy Up is not liable for any indirect, incidental, or consequential damages resulting from your use of our website or products.

10. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions about these Terms, please contact us at:
📧 support@kiddy-up.com
🌐 https://kiddy-up.com