Shipping Policy

Shipping Policy

At Kiddy Up, every product is made to order just for you. We partner with trusted fulfillment facilities (including in the USA) to print, pack, and ship your items quickly and safely.

1. Order Processing Time

  • All orders are processed and fulfilled within 2–5 business days after payment is received.

  • You’ll receive an email with tracking details once your order has shipped.

2. Estimated Delivery Times

After fulfillment (2–5 business days), typical shipping times are:

  • USA: 3–6 business days

  • Canada: 6–10 business days

  • Europe: 3–7 business days

  • Rest of World: 10–20 business days

Delivery times are estimates and may vary during peak seasons or due to carrier delays.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on your location and the weight of your order.

  • We occasionally run Free Shipping promotions — keep an eye on our homepage and social media for updates.

4. Order Tracking

  • Once shipped, you’ll receive a tracking number via email.

  • Please allow up to 48 hours for tracking information to update after your order is shipped.

5. Wrong or Insufficient Address

  • Customers are responsible for providing an accurate shipping address at checkout.

  • If the address is incomplete or incorrect, the package may be returned to our fulfillment center.

  • In such cases, the customer is responsible for reshipping costs.

6. Lost or Delayed Packages

  • If your package is significantly delayed or appears lost, please contact us at support@kiddy-up.com so we can investigate with the carrier.

  • We are not responsible for delays caused by customs, postal services, or factors outside our control.

📧 Questions?
For all shipping inquiries, please email support@kiddy-up.com.